State unitary enterprise of Sverdlovsk region Pharmacy

The Following Tasks Were Performed

Consultations on the choice of the software and options of its maintenance Sale of the selected software products Delivery of software products in office of the customer Software installation on the customer's computers Collecting and requirement analysis of the customer to an automated system Planning of stages of works, drawing up job schedule Integration with other systems based on 1C: Enterprise Initial settings of standard/industry solution (program) to start accounting Input of opening balances / the help when entering opening balances Individual training at office of the customer

The Following Functions Were Automated

Business process automation Information technology management (ITIL)

Maintenance

Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version) Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed The Internet version of ITS and Internet services of ITS is used Consultation on methodical questions of work with the program of 1C is performed Individual or group training to work with an information system of ITS is made Monthly acquaintance of users with new materials of the ITS PROF is made At the request of the user the selection of consulting and methodical materials from an information system of the ITS PROF is performed Setup and check of access to the website of user support users.v8.1c.ru is made Works on updating of the platform and standard configurations, diagnostics of a status of information base, creation of archive copies are monthly performed Setup and check of access to the Internet version of ITS and to Internet services "Ask a Question to the Line of Consultations of 1C", "Ask a Question to the Auditor" is made Consultation on technical issues of work with software products of 1C is performed