Technical Center Assistance (1C: Enterprise 8.2)

The Following Tasks Were Performed:

• Consultations on the choice of the software and options of its maintenance
• Sale of the selected software products
• Delivery of software products in office of the customer
• Software installation on the customer's computers
• Collecting and requirement analysis of the customer to an automated system
• Planning of stages of works, drawing up job schedule
• Methodical ensuring specific features of accounting and management in the automation system (the requirement to adaptation)
• Creation of interfaces and sets of user rights
• Technical implementation of specific features of accounting and management in the automation system (adaptation)
• Connection of the specialized equipment (for example, retail store equipment)
• Integration with other systems based on 1C: Enterprise
• Integration into third-party automation systems
• Initial settings of standard/industry solution (program) to start accounting
• Input of opening balances / the help when entering opening balances
• Data transfer from the previous automation systems
• Individual training at office of the customer
• Training in group at office of the customer
• Installation and setup of the DBMS server
• Installation and setup system and network software
• Installation and setup of servers, workstations and peripheral equipment

The Following Functions Were Automated:

• Monitoring and analysis of key indicators of activity of the enterprise
• Data analysis and forecasting
• Management accounting
• Customer relationship management (CRM)
• Time recording
• Management of warehouse stocks
• Management of an order warehouse
• Reservation of Inventories
• Logistics of an address warehouse
• Accounting of Inventories in shop storerooms
• Complete set and disassembling of Inventories
• Control and accounting of serial numbers, expiration dates and certificates
• Stock analysis of ABC/XYZ
• Connection of the warehouse equipment
• Order placement of buyers
• Pricing, price lists
• Analysis of sales of ABC/XYZ
• Sales accounting of Inventories
• Formation of the diagram of receipt of payments
• Settlement with buyers
• Wholesale
• Retail
• Connection of a retail store equipment
• Order placement to suppliers
• Purchase planning
• Accounting of arrival of Inventories
• Accounting of non-invoiced deliveries
• Vendor relationship management
• Settlement with suppliers
• Information technology management (ITIL)

Maintenance:

• Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
• The paid agreement 1C:ITS is issued
• Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
• The Internet version of ITS and Internet services of ITS is used
• Consultation on methodical questions of work with the program of 1C is performed
• Individual or group training to work with an information system of ITS is made
• Monthly acquaintance of users with new materials of the ITS PROF is made
• At the request of the user the selection of consulting and methodical materials from an information system of the ITS PROF is performed
• Setup and check of access to the website of user support users.v8.1c.ru is made
• Updating of the platform and the standard configurations "1C: Enterprise", diagnostics of a status of information base, creation of archive copies is made
• Works on updating of the platform and standard configurations, diagnostics of a status of information base, creation of archive copies are monthly performed
• Setup and check of access to the Internet version of ITS and to Internet services "Ask a Question to the Line of Consultations of 1C", "Ask a Question to the Auditor" is made
• Consultation on technical issues of work with software products of 1C is performed

Description

The software solution was selected from several solutions: 1C: Trade Management, edition 10.3, 1C: Manufacturing Enterprise Management, edition 1.2. A choice aside 1C: Trade Management, edition 10.3 since it most fully meets requirements of the customer was made (does not contain excess functionality which needs to be maintained). In an effect the subsystem of CRM from Rarus company which is actively used now was connected to a system.

The partner for implementation was selected proceeding from the fact that 1C: Franchising is one of the direction of business of the company therefore automation was executed by own forces.

As a result of implementation business had an opportunity to analyze activity of the enterprise in different aspects and also to predict and to accurately control activity of the enterprise.

non-management employees had an opportunity to quickly enter necessary information in the database and also The solution on 1C: Enterprise platform 8.1, 8.2 and 8.3 allows to adapt most quickly under the changing requirements from customers, suppliers, authorities.