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Project

"The cliques systems completed the project of automation of business of the company Continent System

Customers: Continent System

Moscow; Metallurgical industry

Product: Click Management: trade
На базе: Klient-Communicator (Click)

Project date: 2015/05
Number of licenses: 24

May 14, 2015. The command "announced the Cliques Systems project completion of automation of business of the company Continent System. For increase in sales volume and increase in efficiency of the customer, 24 licenses of the CRM system "Click were set . Trade" 4 connections to a cloud solution of Web Cliques are also organized.

Use of the CRM system based on the Bmicro Klient-Communicator platform gave an opportunity to the customer to manage vendor interaction of products, to keep account of commodity units in a warehouse and to control the procedure of settlement with clients in a common information space. Within the project, the flexible system of converting of units of measure of goods and products was implemented and also the module of purchases and logistics for optimization of work with big orders and stock balance is strengthened. Automation of telephony allowed to notify managers of sales department on need of commission of a repeated call to the client.

The connection of users to a cloud solution of Web Cliques allowing the employees who are out of office to work in a single system of data was in addition configured. Thanks to this service, the managers working "in fields" can see and update all necessary data according to transactions, keep primary documentation, create reports and to leave recommendations according to the results of customer interaction. The company management got additional benefit in the form of the powerful tool of analytics necessary for adoption of strategically important solutions far off, representatives of the company integrator reported TAdviser.

"Implementation "of Cliques. Trade" took place in our company quickly, budgetary and qualitatively, - Pavel Ivanov, the director comments on Continent System. – Use of this CRM system and cloud solution of Web Cliques, helped our company to organize effective and mobile customer interaction, suppliers and departments in the enterprise. Make all business processes transparent, planned and managed".