Customers: VTB - Vneshtorgbank
Contractors: Cinimex Product: Oracle BPM Suite Business Process Management SuiteНа базе: Oracle Fusion Middleware Project date: 2014/03 - 2015/09
Number of licenses: 3000
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In the direction of increase in efficiency of operations department of bank in an automated system "The operational pipeline" on the Oracle BPM platform which pilot implementation took place in 2014 new business processes were implemented: opening/closing of accounts, provision of services of remote banking, making changes in legal documents, etc. System implementation "The operational pipeline" allowed to reduce time of processing of transactions of clients several times and provided to the management of bank the convenient mechanism for monitoring of performance indicators and management of work of department. Now in a system 3000 users – the staff of operations department of VTB Bank work.