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Project

Home.ru" implemented e-document flow for exchange with clients

Customers: ER-Telecom Holding (Дом.ru)

Contractors: SKB Kontur
Product: Kontur.Diadok

Project date: 2015/03  - 2015/09

On August 12, 2015 the company "" announced Business to Дом.ru system implementation of e-document flow of "Kontur.Diadok" for transfer of reporting documents to corporate clients in electronic form.

Project Results

A system from the Kontur special design bureau developer added the EDMS "GSI" which the operator began to use in 2014 within development of channels of self-service. Now clients "Дом.ru Business" can receive and process legally significant electronic documents on communication services, having selected "GSI" or "Diadoc".

Home. Business", 2014

By means of system implementation of e-document flow of "Kontur.Diadok" "Дом.ru" increased Business number of the clients using electronic document management for obtaining reporting documents. Corporate clients can create and receive electronic versions of reporting documents for communication services at any convenient time in "personal account" of the company on the website of the operator which is integrated with the Kontur.Diadok system.

To receive documents for communication services in electronic form, the client needs to activate service to the address www.diadoc.ru, using the existing certificate of the qualified electronic signature (QES). The service of obtaining documents through e-document flow of "Kontur.Diadok" for clients "Business" is free Дом.ru.

"Cooperation with chief operators of e-document flow allowed us to simplify document flow significantly, – Elena Ventslavovich, the director " said Дом.ru Business". – Clients "Дом.ru Business" already estimated advantages of work with electronic documents in the GSI system, having reduced time and expenses on receiving and processing of reporting documentation. Today more than 30% of clients "Дом.ru Business" actively use legally significant e-document flow from "GSI" by preparation of the reporting under communication services. Thanks to implementation of e-document flow of "Kontur.Diadok" until the end of 2016 we are going to increase the number of active users of e-document flow up to 90%".
"e-document flow simplifies interaction between the operator and clients, allowing to receive reporting documents in the shortest terms, – Alexander Baranovsky, the project manager of development of PF SKB Kontur Ltd noted. – At the moment in the EDMS "Kontur.Diadok" more than 680 thousand organizations are registered: from individual entrepreneurs to the large companies with branched filial structure, among which and telecom operators. We hope that our cooperation will help "to Дом.ru Business" to bring electronic document management with clients to new level".