"INNKTs" independently implemented software of contact center

On August 17, 2015 announced NAUMEN integrator independent start of outsourcing contact center in the company Call center of innovations on the Naumen Contact Center platform, at consulting maintenance of specialists of NAUMEN.

Project Results

The pacing factors which provided to INNKTs fast start and minimization of capital investments in the project – creation of contact center on the platform allowing to use on servers and jobs freely extended by software (Linux, Ubuntu, PostgreSQL), simplicity of solution deployment, the license policy of NAUMEN.

INNKTS LLC, 2014

For August 17, 2015 the outsourcer automated more than 30 jobs.

"Thanks to simple, to the intuitive interface of the NAUMEN platform the staff of contact center solves problems of satisfaction of customers needs with ease, – Dmitry Evseev, the CEO of INNKTs LLC noted. – Yes, the level of IT specialists in INNKTs is very high, they are well familiar with the platform that certainly helps with work and allows to achieve the best results. But also in conditions absence of such specialists, NAUMEN company, relying on the solution Naumen Contact Center and the technical support, allows to feel so surely that rendering services in the field of outsourcing becomes possible at the worthy level of competitors and even without profound special knowledge".