| Customers: Gazprom neftekhim Salavat Contractors: Line 24 Product: TsOV Line 24На базе: Asterisk Project date: 2015/04 - 2015/07
|
Content |
On October 5, 2015 it became known of the project of the organization of the automated center of acceptance of telephone requests for internal IT service in Gazprom neftekhim Salavat company. Integrator in the project the Line 24 company[1].
Project Progress
Vadim Markov, the technical director of the company of Line 24, noted: "Set Line 24, configured and put into operation Call center in Gazprom neftekhim Salavat company".
In command center Gazprom neftekhim Salavat (2011)
Project Results
With implementation of TsOV "Line 24" internal IT services "Gazprom neftekhim Salavat" received the potential for further development.
According to the implemented reporting system for October 5, 2015 the quantity of calls reaches 500 in day, they are processed by 7 employees of the first support line of IT service. The license policy of "Linii24", allows to increase the number of operators without the additional financial investments.
Notes
| The site content is translated by machine translation software powered by PROMT. The machine-translated articles are not always perfect and may contain errors in vocabulary, syntax or grammar. Read original article If you find inaccuracies or errors in the results of machine translation, please write to editor@tadviser.ru. We will make every effort to correct them as soon as possible. |