| Developers: | Flexbby Solutions (Fleksbi of Solutions) |
| Date of the premiere of the system: | 2010 |
| Last Release Date: | 2015 |
| Technology: | CRM, Call centers |
The solution provides control over sales processes and marketing in the company, increases percent of the won transactions (due to planning, coordination and control), simplifies and reduces the price of process of involvement of new clients, improves the level of customer service (a personal account, the involvement, questioning, regular interaction), allows to automate document flow with clients that provides complete process of interaction and uniform point of entry.
Functionality:
- Maintaining base of partners (legal entities, individuals)
- Task management, instructions, mail and calendar
- Sales opportunity management, agreement signature and drawing of accounts, control of execution of contractual conditions
- Internal requests and correspondence, setup of fields and routes of documents, rules of approval and notification
- Archive of documents, full-text search and joint work
- Maintaining product and service directory
- Management of the marketing companies, carrying out mailings and polls, marketing efficiency analysis
- Management of service agreements and requests, personal account of the client
- Full control of work of users and flexible configuration of access rights
- Integration with the accounting systems of the enterprise ERP HR ()
- Instruments of report settings and head's panels
- System operation on mobile devices
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