Customers: Communication agency of the Republic of Kazakhstan and information (ASYA RK) Product: EMC Federation Enterprise Hybrid Cloud Project date: 2014/03 - 2014/09
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JSC Natsionalnye informatsionnye tekhnologii / "NITEK" — the system integrator from Kazakhstan which implements the program of "the electronic government" and develops information systems in state bodies of the republic, relying on experience and EMC technologies. Thanks to G-Cloud implementation, via the eGov.kz portal it was succeeded to render to more than 100 million services, to issue more than 30 million electronic references. Via the gateway of the electronic government (consists of 37 systems) more than 6 million requests a day are processed. Since 2014 the percent of the requests removed on the first support line grew to 98%, and the index of bureaucratization by the time of start of all systems should fall up to 3 points (up to 1 point by 2020).