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Project

Amtel-Service supports the communication system of the Ministry of Emergency Situations of Rossi

Customers: Emercom of Russia - the Ministry of Civil Defence, Emergencies and Disaster Relief

Product: Projects of IT outsourcing

Project date: 2015/08

IT support of the communication system of Emercom of Russia in 85 subjects of the Russian Federation:

Project Features:

  • Support of the equipment of the regional centers of civil defense and emergency and head departments of the Ministry of Emergency Measures of the Russian Federation in territorial subjects of the federation:

- Data network - Telephony - Systems of a video conferencing - Information security systems

  • Rendering services in all regions of Russia
  • Organization of warehouses ZIPS and substitution fund
  • The round-the-clock support with departure on the customer's objects.

The general contractor according to the government contract — JSC Korp Soft.

The communication system of Emercom of Russia – the departmental multifunction system intended for solving of tasks of public administration and ensuring coordination of activity of federal executive authorities in the field of civil defense, in the field of protection of the population and territories against emergencies and also implementation in accordance with the established procedure of collecting, processing and information exchange.

AMTEL-SERVICE is responsible for support of a data network, information security system, system of a video conferencing, the IP telephony. The company provides uniform point of entry and uniform level of service for all objects of a system in the territory of 85 subjects of the Russian Federation. Within project implementation the round-the-clock line of technical support of the 2nd and 3rd level, the organization of warehouses ZIPS and substitution fund for fast substitution of the equipment is provided.

AMTEL-SERVICE is included into a pool of duties the round-the-clock monitoring, carrying out the scheduled preventive and recovery work aimed at secured provision of required qualitative parameters and ensuring uninterrupted operation of work and fault tolerance of the equipment of the communication system of Emercom of Russia. The held events are intended to prolong service life of network infrastructure of the customer also.

"To services in maintenance of operational indicators of the equipment of the communication system of Emercom of Russia high requirements are imposed. The scheme of the organization of providing services debugged and checked by time for geographically distributed objects allows us to solve all these problems effectively. At the same time, the Service center "AMTEL-SERVICE" focuses on preventive measures on prevention of failures and life extension of the equipment" — Zamoshchin Oleg, the director of the Service center "AMTEL-SERVICE" commented.