Faybeks implemented a single network of corporate telephone communication in Arikon group

In January, 2016 the Faybeks company, the Russian software developer in the field of telephony VoIP, implemented in commercial operation a single network of corporate telephone communication on geographically distributed platforms of Arikon group company.

In replacements of the outdated communication systems using traditional analog automatic telephone exchanges in Arikon group IP-telephony servers with the software of FBX Office - development of Faybeks company were installed. As hardware platforms of the IP PBX on platforms the server hardware is used, the central server of telephony works in virtual environment on the basis of a hypervisor of VMware of ESXi. Places of employees are gradually updated by qualitative and functional VoIP phones, SIP telephone operating companies with optimal tariff plans for long-distance and international calls are connected.

Thanks to functional flexibility and scaling options, the system of telephony can be expanded to the required level of the company at any moment.

By estimation, uniform corporate telephone communication based on FBX Office in Arikon group company improves the following indicators:

• reduction of expenses on telephone communication up to 40% - due to intellectual routing of outgoing calls on the lowest rates and free calls between branches.
• growth of potential customers - due to reduction of number of the missed calls for 20% and flexible processing of an incoming call.