Cisco Customer Experience

Solutions Cisco Customer Experience, Cisco Workforce Experience and Cisco Digital Ceiling into whom the corresponding equipment, the software and services is integrated represent the recommended projects and techniques developed on the basis of realities of modern business. In the presence of the ecosystem covering more than 60 partners whose number continues to grow we understand that partners should have an opportunity in each case to expand the available functionality and to increase the value of the business. It allows to make the software of Cisco flexibly and without risks.

Customer Experience: three new offers for quality improvement of the user perception

Offers of Cisco are designed to provide steadily high quality of service and to optimize any customer interaction on the basis of the measured parameters. It promotes strengthening of customer relations and long-term loyalty and also stimulates revenue growth in all cycle of interaction of the company with customers.

• Virtual Expertise. More and more high-speed and personalized means of digital interaction are necessary for customers. Whether there is a speech about an insured event or remote obtaining medical information, consumers need full access from any point and using any device. Virtual Expertise includes such key components as a management system of Unified Call Manager, the unified operator center Cisco Unified Contact Center, the Cisco UCS server and also other technologies.
• Mobile Experience. Whether it is known to you that the vast majority of the buyers using mobile applications for studying of properties of expected purchase then make this purchase? Creation of the personal atmosphere using mobile devices helps to stimulate revenue growth and to find permanent clients. Mobile Experience includes such key components as the solution Connected Mobile Experience, the service Enterprise Mobility Service Platform platform and also other technologies.
• Intelligent Branch. So far as concerns income, it is better to avoid unnecessary risks. What can be worse than failure of network at communication with the customer? The checked architecture of Cisco ensures information security and high quality of service for the various applications used in branches and remote offices. Intelligent Branch includes such key components as service Cisco 4000 routers with security packet, Catalyst 3850 routers, the UCS E servers and also other technologies.