| Customers: Alfa Laval Flow Queens (Moscow Region); Electrical equipment and microelectronics Contractors: Epicor Software Corporation Product: Epicor iScalaНа базе: Microsoft SQL Server 2012 Project date: 2010/04
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Alfa Laval - one of the oldest foreign firms in the Russian market which is engaged in production, sale and service maintenance of industrial equipment uses the solution Epicor iScala more than 10 years.
"The improvements which concerned functionality of Service Connect, sales order entry on the basis of tables and expanded credit control are especially interesting to us, - Mikhail Bykov, financial information systems Alfa Laval specialist notes, - I speak about the improvements which concerned system performance and additional opportunities for data processing. Emergence of new variables of tracking of documents, such as processing time, allows us to analyze the existing processes, detecting potential bottlenecks and opportunities for optimization, and also to calculate some key indicators influencing calculation of efficiency of personnel such as, for example, Time to Quote".
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