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Project

"Dental clinic No. 48" automated management of queues

Customers: Dental clinic No. 48 (Moscow)

Moscow; Pharmaceutics, medicine, health care

Contractors: LETA Engineering
Product: Smart QMS
На базе: 1C: Enterprise 8.0

Project date: 2015/09  - 2015/12

On January 15, 2016 the LETA Engineering company announced implementation of an electronic management system for queue in the state dental clinic No. 48 of the city of Moscow.

Project Results

As a result the medical institution received the customized solution ESUO on 5 windows of registry. Thanks to implementation visitors can select services from dental or orthopedic department and receive the coupon in the corresponding window, avoiding queues and the conflicts.

The automation system of queue works on separate touch control panels without implementation of additional programs in personal computers of registry of patients that was required for this project. The task was successfully solved by LETA Engineering company.

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Implementation of ESUO "Smart QMS" allowed to improve significantly process of service of visitors and also to reduce quantity of the conflict situations caused by "live" queue.
Maxim Golovichev, chief physician of clinic
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