| Developers: | Avaya |
| Last Release Date: | 2015/12/12 |
| Technology: | Call centers |
Avaya Contact Flow Analysis is the instrument of quality improvement of customer service and optimization of work of contact center.
It helps the customer to reveal and correct problems of passing of calls by means of visualization opportunities which the graphs reflecting passing of a flow, panel of monitoring and tabular reports turn on.
Visual representation of a flow of calls of Avaya Contact Flow Analysis (2014)
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