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Project

Results of use of Oracle Transportation Management in Tape

Customers: Tape Network of retail

Contractors: Croc
Product: Oracle Transportation Management (OTM)

Project date: 2014/03  - 2014/09

According to the results of two years' operation of the system created by CROC based on Oracle Transportation Management (OTM), Tape optimized logistics management, increased the volume of transportations and number of distribution centers. A system represents a uniform information field for more than 25 partner transport companies.

Lenta manages 142 hypermarkets in 70 cities of Russia and 32 supermarkets in Moscow and St. Petersburg. The company develops prompt rates. In 2015 the company opened 32 hypermarkets and 8 supermarkets. In plans of Lenta company for 2016 — opening not less than 40 hypermarkets. Such dynamics of development requires flexible approach to control of transport for which ensuring the uniform information field for the solution of logistic questions was implemented 2 years ago.

In use the logistic solution on average up to 2 times volumes of transportations in a month are increased. Today using a uniform information field the retail chain stores manage transportations about 8,000 runs a month. About 1,000 people participate in the automated processes.

"Depends on a management system for transport logistics as quickly we will deliver products to consumers, we will how effectively achieve the smallest price for goods at its invariable quality and how flexibly we will be able to react to growth rates of business. For example, for 2 years the company increased the number of distribution centers from 2 to 6, at the same time opening of each of them was performed much quicker, than earlier — use of a system allowed us to lower labor costs at start of new distribution centers" — Yorn Arnkhold, the director of a supply chain of Lenta company tells.

In a project deliverable the efficiency of all participants of a logistics chain increased. It became possible thanks to consolidation in a single system of data from the applied applications used by carriers, suppliers and hypermarkets of Lenta network. The uniform portal allows the persons participating in logistic process to see arrival time of cars, information on contractors, to conduct the history of cooperation with partners, to trace the current obligations, to perform the automated settlement with transport companies, to create necessary documentation and itemized statements. It allowed to accelerate, in particular, time of processing of accounts and to minimize quantity of the mistakes made at the same time, even despite growth of total number of the processed accounts. In particular, thanks to automation of settlement with transport companies every month in a system over 4.5 thousand accounts are processed.

Besides, cross docking process, i.e. acceptance and shipments of goods without long-term storage in a warehouse was built. Now unloading of a warehouse and the goods delivery are most approved on time that allows to reduce terms or at all to avoid need of storage of goods in a warehouse. In a warehouse of the distribution center work of personnel is optimized — instead of manual adding of data in a system pickers acceptors read out barcodes from comers and shipped a pallet using the special application developed by CROC under mobile terminals. This information automatically gets to OTM.

"We always stake on the advanced solutions considering the best practices in business process automation. For this reason the choice fell for benefit of OTM. As a result of cooperation with Oracle and CROC we implemented the project, important for the company, and we observe results, significant for us, in the daily practice. The implemented management system for logistics considers relevant features of process of transportation of goods and allows to adapt to growth rates of the company quickly. And the technical support in mode 24х7 allows to resolve quickly the issues arising during operation, without wasting precious time" — Vsevolod Kuzmich, CIO of Lenta company says.

For 2 years of operation of a system specialists of CROC processed about 3,000 appeals to HelpDesk by e-mail and phone. The average time of solution did not exceed half an hour.