Experian CrossCore

In June, 2016 Experian submitted the open platform for the accelerated identification of cases of fraud, ensuring compliance with the legislation and quality improvement of customer service.

CrossCore from Experian allows the companies to connect the new and already available for them solutions and systems in one point irrespective of whether they are created by the organization, Experian company or other providers. Function of automatic adjustment allows the companies to adapt to the changing conditions and risks quickly.

The open CrossCore platform allows the organizations to manage services through the uniform access point supporting multilevel approach to risk management during the work with systems from different providers. CrossCore has powerful functionality of creation of the technology processes and strategy allowing to create and adapt strategy in response to emergence of new risks and business needs. It increases the speed of reaction and reduces load of department of information technologies (IT).

Specialists in counteraction to fraud and observance of requirements of the legislation should react constantly to new threats of fraud and the changing regulatory requirements, implementing new solutions in addition to already existing systems.

The key feature of the CrossCore platform is an integration into third-party solutions. CrossCore is ready to support the services of counteraction to fraud and personal data protection provided by third-party partners, such as Acxiom (Identity Solutions), TeleSign and many others at a possibility of adding of the new systems. Earlier integration of third-party solutions required costs of time and efforts that often did not allow internal specialists of customer company to perform the project effectively and at the scheduled time. Using CrossCore the obligation for integration of additional solutions and systems is removed from such specialists and is assigned to the platform so clients will be able to select the best in the solution class from different providers now, without creating difficulties for the workers.

Functionality of CrossCore

• Uniform access via the flexible API interface connects the diverse systems, improving risk management and reducing costs for integration.
• The openness allows clients to bring together and to optimize a solution portfolio from Experian, third-party providers and the existing systems.
• Functionality of design of strategy and automation of decision making allows specialists in counteraction to fraud and observance of requirements of the legislation to use any combinations of services for ensuring necessary level of protection.
• Aarkhitektura SaaS guarantees scalability and an opportunity to make changes in strategy in the dynamic mode, without idle times.

The companies can begin to work with CrossCore at once, they can initiate Experian services by means of uniform integration, connect own functions of counteraction to fraud and personal data protection by means of the single interface API and to add new services as required. The initial release includes the leading products Experian: FraudNet for opening of accounts, Hunter for identification of application fraud, Prove-ID for identification internationally. Third-party providers of services of counteraction to fraud and personal data protection can also connect the systems using CrossCore.

Behavioural biometrics from BioCatch

The Experian company and the company in the field of behavioural biometrics – BioCatch combined at the beginning of 2017 efforts for prevention of online fraud with bank accounts and the credits. At the heart of the project – the platform of counteraction to fraud and plunder of personal data of CrossCore from Experian.

The CrossCore platform is designed to protect clients of financial institutions from attempts of fraud when opening new accounts. Integration of BioCatch technology into the platform provides the high level of protection against fraud even if malefactors managed to steal personal data of clients. It is important that at the same time no inconveniences for users are caused, and process of an execution of the online request for the credit does not slow down.

The software of BioCatch integrated with the CrossCore platform analyzes interaction of users with devices and the websites, keeping track of a large number of factors, such as speed of text typing or manner of cursor movement of a mouse according to the page. Collected information helps to define whether really the user is that for whom issues itself.

The technology distinguishes real users from swindlers using such parameters as speed of filling of the request (the swindler is familiar with process of filling of the request and works quicker), the navigation speed (criminals, as a rule, show the skills of the advanced user usually unusual for respectable clients, for example, use function keys and the keyboard shortcuts) and knowledge of personal data (swindlers provide these victims, without going into detail therefore, at input noticeable contradictions are created).

The behavioural biometrics is especially useful to detection of automatic programs, or bots using which swindlers submit online applications for the credits, using the stolen personal data which they take including on "the dark Internet". According to Javelin analytical company, in the USA in 2015 more than 1.5 million people became the victims of fraud with opening of new accounts, and the general losses made $2.8 billion. In 2016 these digits grew by 40%: about 6% of residents of the USA became the victims of plunder of personal data that honor at 2 million people more, than in 2015.