Glavtorg (ST-Mobi.com)

Director of the company of "Glavtorg" Maxim Malkin: Since 2014 we use ST-Mobi.com. We strongly unloaded — is felt, how more now we do, we work outlets how more simply. "Field" agents visit about 25 points in a day, earlier approximately and was. The plan of a visit of outlet — stages of sales — too did not change, we do not aim to standardize work in points yet.

Thanks to automation of sale grew by 10%:

• Nobody needs to remember anything — using the program we bring to trade both sales objectives, and information on new actions.
• "Field" employees online see what points in the Stop-list, i.e. are blocked for shipments and what need to repay receivables urgently; see a sales history on each client.
• Work speed increased. Sales representatives at order placement do not read any more, and are guided by the picture. Almost errors disappeared both at the statement, and at execution of the request.
• Certainly, both control of trade employees, and an opportunity to quickly bring to sales representatives information on a remaining balance, and creation of routes — here is relevant I will tell nothing new.
• Earlier three operators accepted requests from sales representatives by phone. Now on booking there was one employee released a resource is directed to other tasks.
• The agent does not need to carry with himself the whole library. He studies all range using only one gadget.