Euroservice (Avarda.ERP)

Industry - Trade
ERP System Developer - Ansoft

About the Customer

Euroservice is a supplier of hospital medicines and modern medical equipment. The company was founded in 1996, and is currently represented in almost all regions of the Russian Federation. Euroservice occupies a leading position in the ratings of interregional pharmaceutical distribution companies in Russia. Clients of the company are more than 2000 medical and preventive institutions and wholesale organizations of Russia. In addition, the company is developing a retail direction - by 2008. two pharmacy points were opened in Moscow and one in Rostov.

Project Objectives

Euroservice is continuously developing: the geography of the business is expanding, the staff of sales representatives, employees, buyers and suppliers is growing. To consolidate the market position and acquire new competitive advantages in 2003, the company's management decides to implement a corporate information system that will ensure the company's uninterrupted, stable operation, automate new business processes and unite the main office, all branches and subsidiaries into a single whole.

The information system installed at Euroservice at that time, morally and technologically outdated, became the "bottleneck" of the business. Its support and operation became a futile direction and caused many problems. Constant failures and downtime negatively affected the company.

Euroservice specialists studied all the main ERP systems presented in the Russian IT market. The decision was made in favor of the AVARDA ERP system. One of the main advantages of the selected product was the high availability of basic functionality. Other important features of the chosen solution were performance margin and scalability, ease of use, cost of ownership, which can reduce the IT budget, as well as the ability to independently develop the system.

Project Progress

Work on the project for the implementation of the AVARDA ERP system began in June 2003, and lasted a year and a half. The final commissioning of AVARDA took place in January 2005.

First of all, the activities of the central office and warehouse were automated, then the AVARDA system was replicated in all branches of Euroservice.

Implementation of AVARDA ERP system implementation project took place in several stages:

• Initial Business Process Survey

• Harmonization of business processes and business logic of the system

• Refinement of algorithms and reports

• Development of automatic data transfer system

• Development and harmonization of user rights

• User training

• Trial run

• Data transfer and commissioning

In the process of adapting the AVARDA ERP system to the requirements of the Customer's business, some printed forms of documents (warehouse record card, acceptance certificate), parameters of search forms, information fields were finalized.

Key Results

At the moment, AVARDA has a central office and 7 branches of Euroservice, with a total number of users of more than 150 people. Also, many medical representatives in the regions have the ability to connect to the system. If you have a laptop and wireless Internet, you can connect to the system and work online.

Key results:

• Due to implementation of AVARDA ERP system, system downtime has been reduced to almost zero

• It is possible to fine-tune the system for the needs of each department and department.

• The company's business processes and interaction between departments have improved.

• It was possible to quickly obtain data on profitability, debt and other key parameters, which increased the efficiency of operational management of the company.

Response

Vladimir Malyshev, IT Director of Euroservice:

"The AVARDA Information System is a high-performance ERP class system for the automation of trade and production activities according to modern standards. In our company, AVARDA has been operating as a corporate information system since the beginning of 2005 and has established itself as a reliable, convenient and flexible software shell. Built on Firebird DBMS, the system has high performance and does not have high hardware requirements. Currently, the system employs about 130 users, including remote offices, regional branches and subsidiaries. The implementation of AVARDA has allowed to optimize key business processes and increase the depth of their automation. I would like to highlight the high functionality of the basic configuration, which greatly facilitates the implementation process. We also appreciated the successful implementation of the system configurator, with which you can manage user rights, as well as configure user interface elements. Serious attention in the system is paid to the development of new algorithms. The flexibility of the system and the ease of making changes to business logic create the convenience for programmers to work, as well as reduce the level of requirements for their qualifications, which significantly affects the cost of operating and refining the system. In conclusion, AVARDA was appreciated by management, department directors and all users, and its choice as our company's corporate information system fully justified itself. "