Faberlic

2025: 1С:LIMS в FABERLIC. Centralize and accelerate labs with mobile devices

Faberlic JSC is a Russian direct sales company, a manufacturer of cosmetics, clothing and other categories of goods. Faberlic ranks 31st in the world ranking of direct sales companies in 2024 (according to DSN). The company is included in the ranking of TOP-100 growing perfume and cosmetic companies in the world at the end of 2021 (according to Women's Wear Daily). In addition, Faberlic is an annual participant in the rating of the largest companies in Russia, a laureate of the award and a winner in the nominations "Product of the Year" and "Consumer Choice."

The company owns 35,000 square meters. m of production space, which produces more than 200 million units of cosmetic products, which are supplied in, Russia, and countries CIS. Turkey Georgia

Issues related to product quality are always one of the highest priorities for companies of this profile. Therefore, in 2024, in order to maintain a high level of quality of products, a decision was made to automate quality accounting processes.

In the enterprise, 1C:ERP Enterprise Management (hereinafter 1C: ERP) is used as the main accounting and management system. To reflect quality accounting processes, improvements were implemented in the main program. Due to the specifics, the company used two separate systems: on the basis of 1C:ERP 2.5 - for the purposes of operational and regulated accounting, on the basis of 1C:ERP 2.4 - for detailed production accounting.

Quality accounting processes were reflected in two systems, since quality control was carried out for purchased raw materials and materials, for own semi-finished products and finished products. Faberlic JSC had the need to:

• Record the results of studies, indicators and laboratory tests.
• Block the transfer of low-quality materials to production.
• Control the quality of raw materials, semi-finished products and final products with the execution of research protocols.
• Monitor the level of non-conformities by supplier, manufacturing and product group using quality reports.

To solve these problems, the system "1C:LIMS Enterprise Laboratory Management" was chosen among the products available on the IT market. Extension for 1C:ERP and 1S:KA "(hereinafter 1C: LIMS). As a supplier of a software product and implementation services, Faberlic JSC attracted an expert in this direction and a 1C:LIMS developer, 1C:April Soft.

The following goals have been set for the transition to the new system:

• Shorten the time to obtain results from the tests performed.
• Reduction of errors related to the influence of the human factor.
• The ability to analyze statistical data for further management decisions.
• Transfer of all processes of the "Quality Management Department" into a single system and reduce the burden on employees.

During the project, the following stages were distinguished:

1. System Design:
1.1. Stage Examination.
1.2. Phase Modeling.
1.3. Stage Formalization of the concept.
2. Implementation of the system.
3. Preparation for trial operation:
3.1. Stage Training.
3.2. The System Setup step.
4. Pilot operation.

As a result of the implementation project, the following processes 1C:LIMS automated:

NSI maintenance:

• Accounting for quality indicators with the possibility of conversion into different units of measure, as well as specifying values to a degree.
• Accounting of inspection types in the context of individual production operations at the process stages.
• Maintenance of test programs (Control maps).

Incoming inspection of raw materials and packaging:

• Accounting of applications (notices) for control of raw materials and packaging.
• Record the results of control of raw materials and packaging batches in various laboratories.
• Preparation of raw material and packaging control protocols.
• Assign the shelf life status of the raw material batch, packaging, taking into account the conclusion of each laboratory.
• Transfer data on the shelf life status of the batch to related systems.

Operational control during production:

• Maintenance of control schedules (periodicity) for inspection types that require periodic control (Microbiological Laboratory, Physicochemical Laboratory).
• Accounting of applications (notices) for control, accumulated angro and finished products (creation by means of integration of applications for control on the system side 1C:LIMS according to production operations). Requisitions are created taking into account the inspection schedule (frequency) specified for the inspection type.
• Registration of the results of the performed control of angro and finished products with the possibility of reflecting repeated measurements for individual indicators.
• Preparation of control protocols for the batch of Angro and finished products.
• Assign the shelf life status of the angro batch and the finished product.
• Formation of quality passports for angro.

Output (acceptance) control:

• Maintenance of control schedules (periodicity) for inspection types that require periodic control (Microbiological Laboratory).
• Accounting of applications (notifications) for GP control (creation by means of integration of applications for acceptance control on the system side 1C:LIMS according to production operations, with control frequency).
• Registration of the results of the performed GP control (formation of GP batch control protocols).
• Assign the shelf life status of the GP batch, taking into account the conclusions of individual laboratories.
• Formation of GP test reports (development of the SF in the form of the Customer).

Control during storage, after expiration of shelf life (raw materials, packaging, angro, GP):

• Accounting of applications (notices) for control of raw materials, packaging, angro, GP during storage (a scheme without creation of applications is possible).
• Recording of the results of the performed control (control protocols).
• Assign a shelf life status.
• Formation of quality passports.

Monitoring of external conditions:

• Recording of parameters of external conditions in laboratories (temperature, humidity) according to the established schedule with indication in case of deviations.

Control in third-party laboratories:

• Registration of inspection results in third-party laboratories, storage of protocol scans in the system.

During the implementation of the system, the following improvements were implemented:

1. AWS Control in storage for warehouse balances. The new AWS allows you to form control requests based on warehouse balances, taking into account the data on the previous checks on the series in the context of various laboratories.

2. AWS of the Laboratory Assistant. In the new AWS, control tasks are displayed separately for each laboratory in the section of inspection types, with the display of control results for the series for other laboratories. A quick search of documents in the system was carried out according to the printed form "Notification on the MBC."

3. Automatic generation of tasks for control (RPC) taking into account the specified frequency when creating production operations.

4. Finalizing the functionality of work through the mobile version, namely:

• A search for RPC documents has been developed by reading the barcode of the batch/production operation.
• Automated work with RRK in accordance with existing business processes.
• The Laboratory Assistant's AWS form has been adapted to work in the mobile version of LIMS.

5. Printed form "Test Report (Physical and Chemical Laboratory)" according to the form of the Customer.

6. Report on analysis of non-conformities by suppliers according to the form of the Customer.

7. Transfer of NSI from two systems, unification of the rules for maintaining the list and parameters of quality indicators, which made it possible to eliminate duplication of indicators when transferring from two systems.

The system was put into commercial operation on February 28, 2025. As of May 2025, work is underway in terms of technical support. Automated 40 workplaces.

As a result of the implementation, the work of all employees of the Quality Management Department has been transferred to a single system that allows:

• Maintain a regulatory framework for indicators and test programs.
• Monitor changes in quality in terms of incoming raw materials and manufactured products.
• Record the results of various types of research and record the indicators of laboratory tests, including from mobile devices and tablets.
• Control and traceability of quality of raw materials, semi-finished products, final products with execution of test reports.
• Track non-conformities by suppliers with information on claims.

Thanks to the implementation of the 1C:LIMS, the following results were achieved:

• Speed up the receipt of regulated reporting by 2 times.
• Accelerate management reporting by 20%.
• The burden on personnel has decreased due to work in a single system.

Fedoseeva M.S., Head of Quality and Certification at Faberlic JSC, shared her impressions of the introduction of 1C:LIMS and cooperation with 1C:April Soft:

"System Implementation" 1C:LIMS Enterprise Laboratory Management. The expansion for 1C:ERP and 1S:KA "has already expanded the microbiological control unit, which was previously mostly issued on paper. Tablets have also been purchased that allow users to quickly, without leaving the workplace, record the results obtained in the system. It is convenient to monitor the level of inconsistencies by supplier, manufacturing and product group using statistical quality reports. 1C:LIMS allows you to carry out not only more accurate control over the products, but also collect and analyze all the necessary statistics in one system, data which will speed up not only the adoption of management decisions, but also thanks to statistics will help to find growth points for our quality management system. Separately, I would like to note: the coherence of the 1C team: April Soft, prompt resolution of issues. Colleagues studied our internal processes and instructions in detail throughout the project, supported, encouraged users, and also monitored not only the implementation of their tasks within the framework of development, but also ours. The impressions of such a team are only positive! "

Evaluation of the implemented information system by the following parameters:

• Compliance with the needs of the organization - 5.
• Convenience of working with the program - 5.
• Assessment of 1C partner's performance - 5.
• I would recommend that colleagues use this solution to automate their activities - Yes.

You can watch a video about how 1C:LIMS works in Faberlic by clicking on the link.