Department of MFC on the Solombala, Northern and Maymaksansky districts of Arkhangelsk implemented SUO

On August 5, 2016 the company "Technologies of the Future" announced implementation SUO NeuroniQ of century Department of MFC on the Solombala, Northern and Maymaksansky districts of Arkhangelsk.

Project Results

Helps increase efficiency of providing state services in Department of MFC in the Solombala, Northern and Maymaksansky districts of Arkhangelsk the management system for queue of Neuroniq installed in departments of MFC of the Arkhangelsk region^[1].

From all client modules and hardware components of a complex of an electronic queue various data, including, data of applicants, service events, operation parameters of devices, etc. are collected. These data are available both in the form of dynamic monitoring, and in the form of the aggregated reports. Information obtained from all departments is processed and stored in the central database.

The Solombala department of MFC is expected 18 jobs, has several zones of waiting in which 5 TVs and 3 audio systems are located. Through audiovisual means the notification of applicants about a call on service, and informing on work of the My Documents center is made.

Operator modules of the software package NEURONIQ are integrated with automated information system of MFC of the Arkhangelsk region, it provides access to operational functions of both systems in one window.

The electronic management system for queue of NEURONIQ helps to solve problems of reduction of time expenditure on data processing, increases in transparency and efficiency of service of applicants, quality improvements of providing the public and municipal services.