Customers: Grozny Avia Contractors: Mobile TeleSystems (MTS) Product: Services of telephony and communicationProject date: 2016/03 - 2016/09
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The MTS company announced in the summer of 2016 that one of the largest airlines in the south of Grozny Avia selected MTS as communication service provider. MTS helped airline to organize the system of effective communication with clients who had an opportunity to call on free "hot line" of airline and to timely obtain up-to-date information: learn the flight schedule, armor tickets and other.
Besides, connection of telecom services "A non-charge call 8-800" and Auto attendant allowed the client to cut down expenses on technical infrastructure at the expense of an exception of costs for installation, updating and technical support of the equipment. Use of services allows to integrate all phone, mobile and fixed numbers of the company existing and also office automatic telephone exchange in the uniform multichannel access number. Number is not tied to the specific address or the device, all incoming calls on it can be readdressed on any employee and are processed according to personal scenarios. Services also allow to set the voice menu and to write all talk.