MultiPhone

The call centers taking orders for delivery can work with restaurants of different concepts at the same time: pizzerias, sushi bars, fast food and restaurants of European cuisine. At each of institutions usually not only the menu and price policy, but also the selected phone number. It is convenient to both business, and clients.

Calls not only from different restaurants, but also from numbers tied to different advertizing channels can come to call center of the delivery service. For example, to keep track of advertizing efficiency on the flayersa extended within affiliate programs it is possible to point one number to them and to estimate return from outdoor advertizing – another.

At the same time each of phone numbers can be serviced by the automatic telephone exchange. Thanks to MultiPhone technology, the requests of clients arriving from different automatic telephone exchanges can be accepted on the uniform phone number. The source of the request will be displayed on the screen of the operator, and the price list to which the specific phone number is tied will open automatically. The solution allows to organize fast and faultless acceptance of the order according to the menu and the prices which clients saw on the specific website or offline - the carrier.