Zambon of pharm organized the channel for communications with employees of medical institutions
Customers: Zambon of a pharm Moscow; Pharmaceutics, medicine, health care Product: EmedvizitProject date: 2016/09 - 2016/11
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On January 16, 2017 the Zambon of a Pharm company announced a project startup of digital transformation of business processes within the program of strategic development. Took part in the project: practice of consulting of Business school Synergy, regarding implementation of controls of business processes (Business Process Management) and Emedvizit company as provider of the channel of medical communication.
Project Tasks
A choice of Zambon of a Pharm company is made for benefit of the Emedvizit resource.
Project Results
Implementation of the innovative technologies is the urgent need for our company. Therefore we transferred to a digital form processes of interaction with doctors that allowed not only to reduce costs, but also to increase effectiveness and scalability of business process. Vyacheslav Glukhov, CEO of Zambon of a Pharm company |
Within the Synergy ShB project helped to formalize Zambon of a Pharm companies the existing business processes and also to improve some of them. On the basis of the created business process model priorities of digital transformation of business were defined, and, above all requirements to information systems are specified. Andrey Koptelov, director of practice of consulting of ShB "Synergy" |
Taking into account active information technology development, transition to digital channels of interaction, both with potential clients, and with the staff of the company is necessary. The companies leaders in all industries increase operational efficiency and get additional competitive advantages passing to digital interaction. The solution created by us, not only increased efficiency of Zambon of a Pharm company, but also became a basis for a scalable solution. We output the OSCAR platform developed by Emedvizit company for implementation of these tasks. Vladimir Patashvili, technical director of "Emedvizit" |
Implementation creates the channel of medical communication with a feedback system that led to increase in interaction with target audience due to increase in multiplicity of contacts and expansion of the territory of a covering and also a flexible management system for contacts.