The name of the base system (platform): | Microsoft Dynamics CRM |
Developers: | Maykor-GMCS |
Date of the premiere of the system: | 2017 |
Branches: | Telecommunication and communication |
Technology: | CRM |
The CRM solution for cellular operators is intended for sales management in a high-marginal b2b-segment. It automates processes of work with the current and potential clients, management of communications and tasks. Use of the solution standardizes work of sales managers, optimizes cross-functional and interregional interaction of divisions. Integration with OSS- and BSS systems, data warehouses, EDMS, mail servers and the other systems is supported that provides transparency of all transactions and interactions.