TeleCommunication: FLAT SoftSwitch

FLAT Software's portfolio of products are solutions that can complement and replace telecommunications software from leading European and American manufacturers. The basis of the FLAT Software solution complex is FLAT SoftSwitch, an IP telephony platform that has a modular structure of software components, as well as built-in backup and fault tolerance solutions. The architecture provides a logical integration of the solution with modern business and production processes.

2022: Compatibility with Red OS

As a result of compatibility testing, the operation of the operating system RED OS (manufactured by RED SOFT) with software for building IP-telephony FLAT SoftSwitch (manufactured by TeleCommunication) was confirmed. Red Soft announced this on February 4, 2022.

The digitalization of critical information infrastructure cannot be carried out without reliable and high-quality complex solutions based on domestic software. FLAT SOFTSWITCH on the RED OS operating system will allow customers to use all the advantages of IP telephony, while complying with information security requirements, "commented Rustamov Rustam, Deputy General Director of RED SOFT.

2017: FLAT Applications SoftSwitch

According to the information for April 2017, as part of the FLAT project, a number of unified communications applications that optimize the working process of institutional telephony SoftSwitch combined into a single infrastructure, namely:

• "FLAT Charging" - multifunctional charging system, analysis of number and cost of calls, allocation of expenses of business units;
• "FLAT Record" - a system for recording telephone conversations, fast and high-quality processing of the data archive, with the possibility of listening through the Web interface;
• FLAT Contact is a scalable contact center that allows you to solve problems of any complexity associated with call processing;
• "FLAT Notification" is a universal tool for automatic notification of subscribers using various communication channels and delivery methods;
• "FLAT Emergency Alert" - a specialized product for quick response structures, notification over all available communication channels, the principle of an "alarm button";
• "FLAT Fax" - automated system for receiving, sending and processing fax messages with the recording, archiving and accounting subsystem;
• "FLAT SMS" - a corporate SMS server with a large list of capabilities and use cases, sending and receiving SMS using E-mail;
• "FLAT Transcript" - a system for converting audio recordings of conversations into text format, their subsequent cataloging and sorting;
• "FLAT EARS" is a solution for recording conversations on mobile devices on the Android platform with the ability to sort archives.

All FLAT products are based on modular technology. It is possible to install modules with a certain set of functions (options) necessary for solving specific tasks. The web interface of FLAT products is adapted to work with any browsers.