Customers: Henderson
Contractors: ALP Group (KT-ALP, ALP-IS) Product: Projects of IT outsourcingProject date: 2017/02 - 2017/04
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On May 17, 2017 the ALP Group company announced contract signature on IT service of network of brand stores of Henderson fashion house.
Under the terms of the contract ALP Group performs incidental service according to the scheme of response to the client's IT requests.
Opportunity in any point of presence and almost at any time to connect the qualified IT specialists capable quickly, accurately and directly on site to solve practically any IT problem, serves for retail chain stores of Henderson as some kind of insurance from the possible losses and reputation costs connected with idle times of the IT equipment providing both work of outlets, and information flows between them and head office of the company.
Decrease in IT risks and the related threats of violation of rhythm of business processes to which customer focus and efficiency Henderson pays not smaller attention than to product quality is in a bed of general strategy of development of strategy of the customer company directed to cost reduction and optimization of floor spaces. The second, its not less important element — preserving of a variety of the range and the highest quality of the goods provided in retail chain stores. This strategy allowed the company, despite tough crisis in a segment of the stylish and qualitative clothes made abroad from year to year to increase by 10% as the average floor space, and to expand presence geography.