BMC Software tells about experience of use of VKS

Polycom equipped with the solutions for a video conferencing (VIDEOCONFERENCING) of 50 offices of BMC Software (BMC) company, global software developer distributed on the world for business process optimization. As a result of about 6000 employees of BMC began to apply to joint work of the solution of Polycom, Microsoft Enterprise Voice and Skype for business. Daily in BMC headquarters employees communicate with the colleagues from other countries using video conference. The system of joint work and unified communications allows employees to keep in touch regardless of their location and distances between interlocutors.

The BMC Software company built the culture of joint work based on solutions of Polycom

Prior to cooperation with Polycom the staff of BMC company monthly spent about 6 million minutes for audio conferences. After implementation of the joint project with Polycom an amount of time spent for audio-and video calls increased to 10 million. At the same time it was succeeded to reduce the total amount of communication expenses. Before project implementation the BMC company monthly paid the previous provider of conference services about 380 thousand dollars for 5–6 million minutes. At the same time the amount of the accompanying expenses on services of SaaS and the PBX was two million dollars a year. The solutions Polycom RealConnect and Skype for business helped to reduce costs of the company to 15 thousand dollars a month. The staff of the company began a thicket to hold video meetings that in combination with change of corporate policy of business trips led to reduction of transportation costs of BMC for 13%.

The modern system of joint work and unified communications opened before the staff of BMC new opportunities of business communication with anyone, anywhere and when necessary. At the same time integration of the systems of Polycom into Microsoft applications increased convenience of joint work thanks to the single interface for all devices and negotiation. Earlier each employee spent for connection to a conference communication session not less than 3-4 minutes that on the scale of the company caused big losses of working time. After Polycom RealConnect implementation to participants of sessions VKS began to come enough into the meeting room and to click "join". At the same time the possibility of use of a video conferencing is available to the staff of BMC of any level.

In the largest technology centers of the company research groups and departments of adaptive software development use solutions of interactive work with content based on Polycom RealPresence Group and a solution VIDEOCONFERENCING of Polycom RealPresence Centro with the panoramic camera which covers all premises. The central location of the Polycom RealPresence Centro monitors allows each employee to support the most natural visual contact with other participants of video negotiations. The informal situation, an opportunity to see at the same time all participants of a conversation and an unusual format which is highly appreciated by employees of generation Y create more productive working conditions for engineers.

In workplaces of top managers and directors of the company the intellectual centers for group joint work of Polycom RealPresence Trio with a possibility of transfer of content from the personal smartphone, the tablet or the PC were set. Simplicity of operation of solutions of Polycom allowed employees to adapt to the VIDEOCONFERENCING new system quicker. Seamless integration of the systems of Polycom with applications of Miscrosoft considerably simplified deployment of infrastructure.