Falls of SPb (Call Center Infinity)

In 1999 in St. Petersburg the Vodopad group specializing in retail trade by engineering plumbing fixtures, sanfayansy and heating systems was founded. At an initial stage the company used office pass automatic telephone exchange of the famous developer which was urged to provide the qualitative level of communication with clients.

In June, 2015 before company management sharply there was a question of replacement functionally limited office nuclear heating plant more professional, flexible and the most important — the reliable software product which could satisfy all current demands of business and contributed to its development in the future. "Some time we studied the market of software products for call centers, got acquainted, looked narrowly, compared proposed solutions among themselves — the head of information technology of Vodopad group, Ilya Sokolov remembers.