Developers: | Eastwind |
Branches: | Telecommunication and communication |
Technology: | Call centers, cybersecurity - Antispam |
Call Filtering is the solution of filtering of calls and messages.
The Call Filtering service allows to set access processing rules for the entering / outgoing calls and the SMS. The subscriber can configure each communication channel according to the preferences and requirements. For example, it is possible to block incoming voice calls for any group of numbers, but to permit for her Sms and vice versa.
The solutions Call Guard (for creation of Black/white of lists for the purpose of restriction of outgoing and incoming calls from certain numbers) and SMS Guard are a part of a product (for filtering of the undesirable entering SMS). Both services can be provided to clients as separate products or as single solution of Call Filtering.
In addition to blocking of undesirable calls and the SMS through adding of numbers in the "black" list, the solution implements the whole group of useful services.
Features
Using Call Filtering it is possible:
- create "white" lists — on number phone calls/SMS only from the approved contacts of numbers will arrive, and all others will be blocked;
- it is convenient configure filtering of outgoing calls for parents, it is important to them to control calls of children, at the same time it is possible to add only the necessary numbers to the "white" list of phone of the child and not to worry for undesirable or accidental calls;
- control SMS traffic — to prohibit sending messages for short numbers and to protect itself and relatives from fraudulent or just expensive SMS;
- give a task text filtering — to cut the SMS containing undesirable lexicon, having configured alphabetic stop combinations;
- set own written voice greetings for certain groups of numbers;
- use service for business — to control calls of employees.
It is not the complete list of opportunities of service — it can be expanded and modified. For example, based on the solution the vendor created the option IN Shadow — at its inclusion the subscriber becomes "invisible", remaining in network. Calling will hear the automatic message about unavailability of contact while the user will obtain information on a call and if necessary will be able to call back at once.