City hospital No. 3 (Kaliningrad)

History

2019: Announcement of the option "it is simple to ask"

On September 19, 2019 it became known that in an e-queue system to the Kaliningrad clinic of City hospital No. 3 the option "it is simple to ask" appeared.

According to with reference to the press service of the Ministry of Health of the Kaliningrad region, coupons "it is simple to RBC to ask" entered within the Thrifty Clinic project.

The specified option appeared for convenience of patients two weeks ago and is very demanded. During this time more than 500 citizens used it — told the edition in department.

In an e-queue system to the Kaliningrad clinic of City hospital No. 3 the option "it is simple to ask" appeared

After receiving new type of the coupon patients approach a window of the senior registrar. Among frequently asked questions — how to get a referral in regional hospital how to get on acceptance to the specialist, where to do vaccination when this or that doctor, and others accepts.

In the Typical Kaliningrad group in VKontakte users published the photo of the coupon marked "simply to ask", having noted at the same time that "at last the dream of millions came true".

People express support to such innovation in comments on the message. Write that long ago supposedly there was a time: "Well at last, and this queue will appear". Also suggest to expand the range of such coupons of an electronic queue to "Me simply to give" and "I for one minute".

At the same time participants of discussion recognize that on "just to ask coupons" there are also shortcomings: the necessary question can be forgotten while queue moves. Russians also worry whether the new service a reason for employees of registry in general will become to cease to answer calls — it is possible to come and take the coupon.

According to visitors of clinic, the additional option "It Is Simple to Ask" significantly unloaded the general queue to specialists. Similar coupons appeared in clinics other regions of the Russian Federation, reported in the Ministry of Health.^[1]

Notes