| Customers: City-call Outsourcing call center Yekaterinburg; Consulting, including managerial and personnel Product: IT-Grad Cloud IaaSНа базе: VMware Cloud Director Project date: 2017/03 - 2017/07
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On August 31, 2017 the company IT-Grad announced use IaaS-clouds the company contact center City-call for the purpose of optimization of own business.
Project Tasks
The cloud was required to City-call for solving of tasks of backup, operational recovery of virtual machines and fast deployment of new infrastructures. Therefore initially the company was faced by a task to find the reliable supplier of cloud services.
Choice of provider
The choice of cloud provider took place in several stages: specialists of City-call studied the market, on the basis of data retrieveds created a supplier list of services, requested access, started several test servers and compared results.
 | Not only the quality of a cloud and reliability of work of services is important for us, but also that, remote platforms and the applications placed in a cloud are how available. In addition to reliability of the most cloud infrastructure, we estimated the total cost of the solution and also paid attention to work of technical support, placing emphasis on efficiency, loyalty and adequacy. Having weighed everything pros and cons, selected IT-Grad — Dmitry Mantorov, the technical director of City-call told. |  |
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