| The name of the base system (platform): | DocsVision (EDMS/ECM system) |
| Developers: | RKIT Group (RKIT) |
| Branches: | Government and social institutions |
The Citizens' appeals system on the Docsvision platform helps to organize management of citizens' appeals (the organizations, deputies) in public institutions strictly according to the approved regulations and regulations of the federal law "About an Order of Considerations of Citizens' Appeals of the Russian Federation" (of May 2, 2006 No. 59-FZ).
The solution automates routine transactions, simplifies input and data analysis, provides accurate control of an adherence to deadlines, allows to create automatic reports, increases the processing speed of addresses to 2-3 times.
Results
System "RKIT: The citizens' appeal" will help you
- Respect the rules of the Federal law of May 2, 2006 No. 59-FZ "About an order of consideration of citizens' appeals of the Russian Federation".
- Sustain completion dates of instructions, resolutions and indications for the specific address, to control terms and contractors
- To consider citizens' appeals quicker (the organizations, deputies).
- Secure work with documents, protect from loss
- To automatically prepare the reporting under work with appeals to higher instances.
- It is instant to find information on a key word, on applicants, on subjects of addresses and other parameters.
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