Office of the Federal Antimonopoly Service in the Irkutsk region + DocsVision (EDMS/ECM system)

Situation

The antimonopoly committee controls a compliance with law in the field of the competition and advertizing on commodity market and services in the Irkutsk region. Each incoming letter (the complaint, a question) can develop into judicial or administrative proceedings therefore it is important not to lose correspondence and to quickly find it if necessary. Control of answers the Committee needed to retain and arrange correspondence, to control execution of documents, to help specialists to find quickly the necessary documents. All these tasks were solved at system implementation of management of documents and business processes on the Docsvision platform. RKIT Group successfully organized electronic office-work in committee.

Solution and result

During the RKIT Group project automated:

• registration and accounting of the entering and outgoing correspondence. Correspondence automatically gathers in registers. Employees do not lose the letter. If judicial proceedings are initiated later, specialists of OFAS attach correspondence to case;
• automatic creation of answers on letterheads; employees do not need to look for the necessary form any more and to fill out it manually. It is enough to select the form from the list, to write the answer or to select standard — and the letter is ready;
• control of execution on the selected documents; The Head holds important correspondence on control, issue instructions on it and control execution;
• accounting and control of instructions and warnings of antitrust violation. All information near at hand: to whom and when the instruction how many instructions were received by the legal person whether reports on elimination of violations arrived is directed. Employees instantly create reports;
• management of administrative cases about antitrust violation. Employees save in convenient base of documents and at any time can open the administrative cases which arrived and reported to other antimonopoly authorities.