In Baucentre Omska hypermarket the NeuroniQ system on return of goods is installed

2018

Management system for queue in Omsk

July 24, 2018 Technologies of the Future reported that in household goods hypermaket and repair Baucentre in Omsk the management system for queue of NEURONIQ on return of goods is installed.

NeuroniQ the Management system for queue in Baucentre hypermarket Omsk

Buyers of repair materials usually purchase them with a stock to provide exact compliance of a coloring within a batch therefore it is very important to provide the simple procedure of return of unused materials. Implementation of an electronic queue promotes the organization of a zone of waiting when clients do not stand with hard loaded carts and large-size goods one after another, disturbing visitors and personnel of shop, and can quietly expect a call in the convenient location.

The Omsk hypermarket "Baucentre" already has positive experience of installation of the NEURONIQ system in sales department for professionals of the industry. The department of Pro works with foremen, builders and suppliers, providing a possibility of convenient purchase of large batches of goods on special conditions. Within implementation of the loyalty program for such clients the opportunity for work with the personal manager is provided. Being registered on service using an installed system of queue management, the buyer selects the employee with whom he communicated previously by phone or within the previous visit. Thus, system configuration of NEURONIQ promotes formation of a pool of regular customers for each manager, simplifying formation of special offers, informing on the carried-out actions, feedback and also sales forecasting in a current period of time.

Testing of technology of improvement of individual customer service

On June 18, 2018 the company of Technology of the Future announced pilot testing of technology of improvement of the individual customer service let in networks of construction hypermarkets Baucentre in Novorossiysk and in Omsk.

NeuroniQ in Baucentr, 2018

Stay in the large center for sale of construction materials and goods for a garden and kitchen garden requires close communication with specialists consultants. Now, having come to hypermarket, the visitor can directly select on the terminal of an electronic queue with which of employees he wants to communicate. Such approach will allow to increase the level of the personalized service of buyers and to make selection process of goods more comfortable. If the client has no preferences in the choice of the consultant, then it can just take the coupon, and the first released specialist will approach it. In general, a system works by the standard principle: having taken a talonchik on service, the visitor can see a queue status on the general board with indication of sequence number of the coupon and a surname of the selected manager.

That the visitor remains it is more satisfied with quality of consultation, it also a certain system for personnel efficiency evaluation. So the head of department will be able to see which of managers causes more trust in visitors.

2017: Implementation of SUO NeuroniQ

On October 23, 2017 the company of Technology of the Future announced system implementation of queue management of NeuroniQ in Baucentre Kaliningrad.

In department of return of goods the intelligent system of NeuroniQ was installed. System implementation, allows visitors, having registered using the touch terminal, with comfort to wait for the queue on return of goods. System configuration includes the floor terminal, 3 attendant workstations and 3 blue segment boards.

Baucentre hypermarket (2017)

Now this policy extends not only to the range of goods, but also to possibilities of process of service of visitors of the center. Thanks to implementation of an intelligent system, buyers can perform return of goods as an electronic queue that simplifies process and saves time of visitors.

"We keep up to date not simply, using modern technologies and materials, but also we try to be ahead of him. At us it is always possible to find developments of the European and Russian producers. Our suppliers – those who make modern, fashionable and hi-tech goods". Official site of Baucentre