Tele2 (before Tele2 Russia AB, Tele2) (ISpring Suite)

Tele2 — one of the leading telecommunication companies of Russia. It services subscribers in 64 regions of the country, offering a mobile service and the high-speed Internet.

The specialist in distance learning of Tele2 company Ksenia Serebryakova told about use of iSpring.

The telecommunication market constantly changes: there are new services, products, new actions take place. Our employees always need to be aware of new trends to work qualitatively. Therefore training in Tele2 is a continuous process.

We have a resident instruction. But as our specialists work in 64 regions of Russia, we pay much attention to remote rates.

Earlier for creation of rates we used Adobe Captivate. The program differs in the difficult interface, it is not so simple to descent to understand it, additional training is required. We long looked for the easy to use, but fast and effective tool for creation of electronic rates. After careful market monitoring the choice fell on iSpring Suite.

That especially it was pleasant to us in iSpring Suite:

Ease of use. iSpring Suite is a superstructure for PowerPoint which is well-known to everyone. Creation of qualitative electronic rates does not require any technical knowledge — enough ability to create the presentations. Therefore any expert of our company can actually share knowledge with colleagues. Saving of time. If before one large-scale rate we spent for development month, then now easily we keep within a week. At the same time materials can be updated constantly that they did not lose relevance. Rich library of content. In iSpring Suite a huge collection of procurements for rates: templates under different educational situations, colourful subjects, characters, photos. All this helps to make a rate saturated and interesting. Also the first technical support pleases. Always it is possible to ask children for the help and to quickly receive the distinct and working answer.

Every month by means of iSpring we train thousands of employees across all Russia. Judging by polls, impressions at employees remarkable. Here in plus plays everything: both beautiful design of a rate, and its high quality, and rich interactive stuffing: it is possible to add video, music, animation, different photocharacters.

Now it is full-fledged electronic rates and dialogue exercise machines. We place special emphasis on the last.

The success of the company and sales growth depends on ability of employees to professionally conduct dialogue with clients. Dialogue exercise machines help to fulfill skills of communication, at the same time without risking to break the transaction or to lose the client. Through iSpring such dialogs can be brought closer to reality as much as possible.

In total amount with iSpring we developed about 150 rates. Our progress was estimated also by professional community. In December, 2016 we won first place with the project developed in iSpring in tender of electronic courses which were conducted by eLearning Center company. It cannot but please, the professional jury estimated more than 60 works.

Here what at us turned out:

Stability, power and at the same time simplicity — iSpring Suite distinguishers. Rates look the same as in a print preview mode, and adapt to any gadget.

I consider that PowerPoint + iSpring for today — the best of tools in e-learning.

Ksenia Serebryakova, distance learning specialist Tele2 Russia companies