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Project

"Arkhyz Stor" implemented the Infinity Call center software product

Customers: Arkhiz Store (Arkhyz Stor)

Moscow; Food industry

Product: Call Center Infinity

Project date: 2017/08  - 2017/10

On November 27, 2017 the Weathervane Sale company announced implementation of the Infinity Call center software product in Arkhyz Store company.

At product introduction: experienced employees helped beginners to study a system, and technical department in dense interaction with technical support of Infinity made system implementation.

Arkhyz water (2017)

Implementation of the Infinity Call center software product completely met expectations.

Through Infinity Call center the high-quality service working 24 hours 7 days a week is provided to clients.

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"At once the task of training of highly skilled personnel and the organization of top-level work was set, losses of calls needed to be reduced to zero – each client is important for the young company even if he called "simply to ask", it had to remain under a pleasant impression of the provided service".

Yulia Petrova, head of contact center "Arkhyz Store"
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