Konica Minolta automated document management and introduced mobile printing in RAP Holding

2019: Automation of internal documentation processing and implementation of mobile printing service

On March 4, 2019, it became known that Konica Minolta and RAP Holding continued to cooperate on improving document management processes. The introduction of specialized solutions allowed the company to reduce the processing time of documents and make the work of employees with the printing service more convenient.

The project to automate the processing of internal documentation of the Holding's RAP was a continuation of the cooperation between the Holding and Konica Minolta on the project of optimization and outsourcing of printing, as a result of which it was possible to reduce the fleet of printing devices by 50%, reduce the volume of printing by 20% and reduce labor costs for service support by 90%.

At the preparatory stage of this project, Konica Minolta specialists conducted an audit of current document-intensive processes and chose one of the most active processes for working with internal documents as a pilot task. Before the implementation of automation, it took at least 10 minutes to manually complete and process one such document. Konica Minolta specialists implemented a solution based on Document Navigator Server, developed a connector to the RAP Holding electronic document management system (EDMS), and also customized a comprehensive solution for the company's tasks. Such stages as marking the created document with a barcode, its recognition, renaming and placement in the EDMS with automatic search of the specified document card were automated. As a result, the registration process began to take only 1 minute.

In the 2.5 months since the project was implemented, 230 documents have been processed, with an average processing time savings of 9 minutes per document and a total savings of 38 hours or 4.75 of the employee's working day. At the same time, the solution guarantees 100% elimination of errors when placing a document in the EDMS. These are very good indicators, so we will scale the solution to other document-intensive processes. We have just completed the automation of the contract and specification procedure. In the near future - automation of work with other types of documents.

Konica Minolta also introduced a mobile printing service in the customer's company: the solution for authentications SafeQ allows you to send a document to print directly phone from or (tablet iOS printing from devices on the platform Android will be launched in the near future) from both corporate and personal. mails

author '= Natalia Kravchenko, Head of Konica Minolta Business Solutions Russia in NWFD ' Within the framework of the project, the function of guest printing from a mobile device is implemented, when a guest can independently reserve his email address in the system and link a card for issuing print jobs. In this case, the guest account can be either temporary or permanent.

2018: Optimizing Printing Costs

On February 6, 2018, Konica Minolta announced the optimization of the printing costs of the RAP Holding industrial holding using a comprehensive print outsourcing service. The shift to an outsourcing model has made enterprise printing costs completely transparent and predictable.

Before the start of the project, the print park "RAP Holding" consisted of 342 printing devices, of which 80% were personal devices of A4 format. The printing volume was 305 thousand b/w pages per month and 4.7 thousand color pages per month, printing equipment produced by seven different vendors was used. After the completion of the project, the number of equipment decreased to 92 pieces of equipment and four models of the Konica Minolta MFP.

RAP Holding (2018)

The company also introduced a printing control system, automated monitoring and introduced a printing authorization technology at any MFP in the local network, including in the territorial-distributed enterprises of the holding. As a result, the printing volume decreased by 20%, and the labor costs of IT department employees serving the printing fleet decreased by 70%.

"It was important for us to have a flexible end-to-end solution from one supplier, and Konica Minolta was able to provide the best terms of the digging contract. Despite many locations and constant user movements, the average time for support to eliminate incidents with printing equipment has been reduced by more than three times. Print outsourcing has proven cost-effective, and the print security system has improved the information security of our enterprises. " Kirill Grigorov, Head of Information Systems Department, RAPH JSC

"The outsourcing model has long established itself abroad. In Russia, this type of service started much later, primarily among representative offices of large international companies. Recently, we have seen an increase in interest among Russian companies. The main model of printing outsourcing is a digging contract, in which the customer pays only for the number of printed sheets, and all the costs of servicing equipment and supplying consumables are borne by the service provider, he also owns the printing devices themselves. This, among other things, allows you to transfer the customer's printing costs from capital to operational. " Stanislav Parfenov, Director of Service Support and Outsourcing Solutions, Konica Minolta Business Solutions Russia

Project dates: November 2017 - January 2018