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Important! Call service of the help
1. If the person is unconscious or does not react to your questions; you obviously see that first aid is necessary for the person on the street if the person freezes on the street.
2. If weather conditions on the street severe and the night spent on the street can become serious testing.
3. If the person on the street asks from you to purchase to him food, says that he is hungry. Often so people who appeared in this situation not so long ago do. It is important to try to tell such person what help options exist. At its consent to call Social patrol
4. If there is an opportunity to ask the person on the street whether the help is necessary to him? Whether he needs the warm premises, food, the help with recovery of documents. At its consent to call Social patrol
Where to call
1. Emergency medical service: 103 The main number for a call of emergency medical service in Moscow - number 103 (a call from the landline and mobile phone) In addition there is number 112 — a call from mobile phones; works at the blocked SIM card, in the absence of the SIM card and also in the absence of money at the account of phone. Operators answer both in Russian, and in English languages.
2. Phones of Social patrol: 8(495)720-15-08, 8(499)357-01-80 (round the clock). As Social patrol works Social patrol includes pedestrian and mobile crews. Pedestrian groups work constantly in the subway, in the summer — in park and pedestrian zones. Mobile crews as a part of crews leave on calls to all districts of Moscow — render the social help to the homeless on streets and at entrances of apartment houses.
The structure of State governmental agency TsSA "Lyublino" includes seven divisions. The main complex of buildings on Ilovayskaya Street, 2. (There are three body expected 600 beds and the premises where Social patrol is located) six departments — branches which are in the different districts of Moscow. Addresses of departments:
- Marfino (North-Eastern Administrative District) is Gostinichny Drive, 8a;
- Yasenevo (South-Western Administrative District) is Novoyasenevsky Avenue, 1;
- Kosino-Ukhtomsky (VAO) is Michelson St., 6;
- Vostryakovo (Ltd) is Matrosov St., 4;
- Dmitrovskoye (SAO) is Izhorskaya St., 21;
- Pokrovskoye-Streshnevo (SZAO) is Meshcheryakov St., 4, building 2.
Stationary work, lodging for the night. During the winter period it is especially relevant for the person who was left without housing. Here warm freezing, there is a shower, kitchen, humanitarian aid — warm clothes, footwear is issued.
After a lodging for the night the homeless if desired can remain in the center, in the social hostel, on resocialization. It is the third type of the help — return of the person to normal life or to the house. 34 views sotsuslug — recovery of documents, including passports, registrations, a design of group of disability or pension, the help with lease of housing and others. For Muscovites the period of resocialization can be about one year. Nonresident citizens can be in the social hostel one month, before their sending to the permanent place residence, to the regions. Travel cards by tickets free of charge, even to Vladivostok are provided to people. Services and to foreign citizens from the CIS countries and foreign countries are rendered.
3. Department on delivery of health care to persons of no fixed abode and occupations Address: Nizhny Susalny Lane, 4a. Working schedule of department: From 9 a.m. till 4:45 p.m. daily, except Sunday and holidays. Contact phone number: +7 (499) 357-10-65 ext 218 +7 (499) 356-60-67
4. Heating points in Moscow At five station squares – near the Belarusian, Kiev, Kursk, Paveletsky and Yaroslavl stations – buses of service "Social Patrol" which are used also as mobile offices for heating for the homeless are placed. Buses drives are on duty from 11 a.m. till 6 p.m. and from 9 p.m. till 6 a.m.
Parking of points of heating
- The Yaroslavl station, about Point of rendering the urgent social help.
- The Kursk station – in a tram circle about a tram stop near an exit from the Chkalovskaya subway.
- The Paveletsky station – Dubininskaya St., 2.
- The Kiev station – Berezhkovskaya Embankment, 14.
- The Belarusian station – Gruzinsky Val, 11.
Also to the address Krasnoprudnaya St., ownership 3/5 the Point of rendering the urgent social help round the clock works. There for the homeless not only heating, but also a power supply, consultations of specialists in questions of recovery of documents, returns to the place of residence, employments is organized.
5. State governmental agency of the city of Moscow "The center of social adaptation for persons of no fixed abode and occupations of E.P. Glinka" In the Center urgent social services in a lodging for the night and heating by all person in need are provided, in winter time a limit for acceptance of drunk persons is lifted. Address: 109652, Moscow, Ilovayskaya St., 2 Phone numbers: 8 (495) 720-15-08 8(903)720-15-08 8(499)357-01-80
6. Receivers distributors Moscow:
- 5 Donskoy Drive, 21-15 building 2 (Southern administrative district)
- Gilyarovsky St., 65 building 3 (Central Administrative District)
- Yunosti St., 2, building 1 (Eastern Administrative District)
- Mnevniki St., 6 building 2 (North-Western Administrative District)
7. Specify in monasteries and churches near the house about options of the help of BOMZH to people. Often similar declarations hang on message boards. At monasteries there are points of first aid, and collecting and distribution of clothes and footwear will also be organized.