Developers: | InfoPro Group |
Technology: | CRM, Corporate portals, Accounting systems |
"InfoPro: The portal of technology accession" — the portal for automation of process of submission of requests and signing of the contracts on connection to networks of heat supply, power supply, water supply, water disposal, gas distribution networks.
The software product allows to automate process of submission of requests and signing of the contracts on technology accession, the visualized placement on the map of information on free reserves of power, calculation of a payment for connection to networks of engineering facilities, information exchange with consumers.
Subsystems
- Accounting of consumers
- Administration
- News feed
- Management of passports of services
- Management of requests for technology accession
- Management of addresses
- Management of requests for additional services
- Management of interactive maps
- Control of the calculator
- Reporting
The software product is intended for the organizations performing technology accession.
Tasks
- Process automation of submission of requests for rendering services of technology accession to networks of heat supply, power supply, water supply, water disposal, to gas distribution networks;
- Information exchange with clients;
- Process automation of tracking of statuses of requests/customer appeals;
- Creation and functioning of an online service for preliminary and control calculation of a payment for connection to networks of engineering facilities;
- Process automation of signing of the contracts on technology accession to networks of heat supply, power supply, water supply, water disposal, gas distribution networks;
- Formation of the analytical and summary reporting;
- Implementation of electronic submission by the consumer of appeals to the network organization and ensuring feedback coupling according to addresses;
- Integration with external systems.
Features
- Compliance of consumer service quality of services of the network organization to the Order of the Ministry of Energy of the Russian Federation of April 15, 2014 number 186;
- Increase in openness of information on opportunities of technology accession to networks of heat supply, power supply, water supply, water disposal, to gas distribution networks;
- Reducing costs of the organizations performing technology accession for collecting and processing of requests for technology accession;
- Possibility of placement and updating of the reference information necessary for consumers at application and signing of the contract on technology accession;
- Providing in the online mode of information on existence of technical capability of connection of load of the applicant in the selected connection point in a binding to the land plot;
- The visualized placement on the map of information on free reserves of power with indication of and display of the approximate place of connection to networks of heat supply, power supply, water supply, water disposal, to gas distribution networks;
- Increase in consumer loyalty of services due to acceleration of processing of addresses, use of modern means of communication and the disclosure of information on organization activity performing technology accession.