Customers: Moscow Hilt brewery (EFES Group in Russia) Contractors: SAP CIS Product: SAP Integrated Business Planning (SAP IBP)Project date: 2015/04 - 2016/09
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To: problems and opportunities
- Planning process of demand was executed in spreadsheets
- The integrated data collection from the initial systems was not supported
- The most detailed forecasts were under construction at the Brand level - Region. It was very difficult to disaggregate data in spreadsheets
- Support of data integration of Volume Building Blocks into the final forecast was required.
This process was executed manually in the spreadsheet
Why SAP?
- The single integrated platform for support of planning process of demand
- Expert service which helped to perform effective implementation in only eight months
- Local data processing center in Russia for placement of cloud solutions
After: The results focused on profit
- The solution allowed to create the integrated process of data collection of the initial systems and semi-automatic data scrubbing
- SAP IBP for Demand allows to process huge amounts of data. Big detailing of data is supported, than it was planned initially — at the level of the warehouse / channel / commodity unit
- Comparison of a final demand forecast with expectations of AC Nielsen and average sales amount for the active customer base was carried out
- All special requirements the Hilt were implemented in the solution
- Forecasting accuracy at the previous low level (client / region) improved on 6 items after 1 go month of work. (*danny on TT channel). Improvement of forecast accuracy only on TT channel after the 1st month of work
- More than by 20 times detailing of data at final demand planning increased
- ~ 20% decrease in labor costs at demand planning
- Improvement of processes of data collection, data scrubbing and preparation of the forecast
- 8 months from planning before commissioning
- Expansion of abilities to manage processes in a supply chain
Project History
In the Company business planning process of demand which included the following steps was formalized and approved in practice:
- Preparation of a basic demand forecast using methods of time series analysis
- Assessment and formation of uplifts of sales and marketing, among which:
- Taking note on the forecast of an output to the market of new products, including – accounting of effect of cannibalization
- Accounting of promotion actions in traditional and modern retail
- Accounting of plans of inclusion of products in listing and exceptions of it
- Other Volume Building Blocks - about 12
- Planning was performed at the Sales channel level - "A geographical division" - Brand
- The task of disaggregation of data of demand planning to the SKU level – "Business partner" was set
- Planning was performed in the MS Excel, support of formats of data was performed manually by forces of division of IT support
- Data preparation of base of disaggregation it was also performed manually by forces of division of IT support
- The task of disaggregation of data of demand planning on the week level and implementation of short-term planning was set
Process of mid-term forecasting
Preparation of the forecast
- Collecting of historical data
- Cleaning of history
- Creation of the baseline plan
- Preparation of base of cannibalization – the list of similar goods for new products and absorption coefficients
Meeting with marketing departments and sales
- Collection of data on marketing and sales
- Updating of events
- Determination and impact assessment
Consistency check
- Consolidation of forecasts
- Consistency check
- Assessment of discrepancies with business data
- Offer of the forecast
PreDRM; DRM
- Accomplishment of DRM: approval of the plan
- Providing feedback coupling to marketing departments, sales and finance
- Updating of events and assessment of the forecast
- Accomplishment of the detailed approved plan
Meeting S&OP
- Holding meeting S&OP
- Providing feedback coupling to marketing departments, sales, finance and SC
- Updating of events and assessment of the forecast
- Accomplishment of the detailed approved plan
Obvious difficulties
- Possibilities of the MS Excel as means of complex automation of business planning process of demand are insufficient
- Low automation of basic processes required the large volume of manual work on data purification of adjacent divisions and elimination of errors of a human factor
- Restrictions of the MS Excel as computing platform complicated:
- disaggregation Implementation
- Archiving and reuse of these last sessions of forecasting
- Scenarios and versions
- Management of powers on data access
- Automatically prepared reporting in different cuts
- Inevitability of automation business - process on the industrial platform became obvious
Project milestones
Process of mid-term forecasting
System architecture
Integration flows:
- The entering flow of basic data: SAP BW-> IBP
- The entering flow of transaction data: SAP BW sales history-> SAP IBP
- The entering plan data stream promo in Modern Trade: Excel (with VBA)-> SAP IBP
- Outgoing flow of transaction data: results of forecasting of SAP IBP-> SAP BW
Testing
Prototyping was performed on limited scope of data:
- 2 most mass brands
- All regions / businesses clients / networks – the complete customer base
Integration testing was carried out in 4 steps:
- Working off of mathematics on limited scope in a test environment
- Working off of integration at complete volume in production environment
- Working off of disaggregation on complete volume in production environment
- Stress test in production environment
Project Results
- On presentation materials "Conversion of planning process of demand in one of the largest breweries of Russia with the SAP solutions IBP for Demand" on SAP Forum of 2018