Agile-transformation in the Central Bank of the Russian Federation increased the speed of achievement of results by 50%
Customers: Central Bank of Russian Federation
Contractors: ScrumTrek Project date: 2017/05
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The Bank of Russia since 2017 implements practicians of Agile. In July, 2018 the report in which the head of project office of the Bank of Russia Svetlana Ivanova told about difficulties which it is necessary to face in the course of Agile implementation, and about effects which were already reached at the expense of these the practician was published.
According to her, in the Bank of Russia 3 Scrum-commands are started. Standard products which are issued within these commands it is the IT service, the regulating document and complex change process business. 7 Kanban-commands are also started.
In bank the enormous growth of Kanban-commands is observed, Smirnova noted. In the next plans – to start work of regional structure of divisions, applying the Kanban method with perspective of distribution it on all territories of presence of the Bank of Russia.
Among difficulties which the Bank of Russia at implementation of flexible approaches faces – hierarchical, Svetlana Ivanova told. However the bank found the solution. As a rule, Kanban or a Scrum-command forms the customer, and from his party of problems with hierarchy of structure, there are no functional "wells". There are problems at employee involvement from adjacent departments, those who are engaged in check, approval, control. In this case it is required to ask to select the employee in Scrum or a Kanban-command with decision-making power.
One more feature – unwillingness and unavailability of some employees to use flexible approaches. If it is necessary to face such relation, then it is necessary to try "tempt" employees, arranging training, trainings, giving successful examples of implementation of Scrum and Kanban-commands in the Bank of Russia. If the unwillingness does not leave, nobody is forced, the speaker noted.
There is also distorted understanding of the principles, values and methods. Often employees think that Scrum is lack of rules and borders, permanent changes and lack of terms. However the contrary is the case.
In general, marked out Ivanov, the culture of changes already got accustomed in the Bank of Russia, project and process management is implemented.
From positive achievements of implementation of Agile Svetlana Ivanova selected the fact that the Scrum-command "is forced" to yield result, and, forming such team, there are 100% understanding that it will be. The result at the same time is achieved quickly, is transparent and is effective.
The involvement of employees increased, they are aimed at obtaining result. Also the transparency and controllability of changes increased, the speed of delivery of a product and implementation of changes increased. According to Ivanova, the result is achieved about 40-50% quicker now. One of the main results, Ivanova noted, - improvement of cross-functional interaction.