| Customers: Light technologies of MSC Moscow; Electrical equipment and microelectronics Contractors: Salesforce.com Product: Salesforce CRM on-demandProject date: 2015/09 - 2016/03
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In 2016 the project on system implementation of Salesforce CRM on-demand in Light Technologies company is complete.
Project Results:
- Work of project managers is automated. Account of all projects, specifications of projects, all activities on projects is kept.
- Work of technical support using the product Live Agent Salesforce is automated. Integration with the website for acceptance of addresses is made.
- The corporate knowledge base of Salesforce Knowledge is implemented.
- Collecting of interests from the website of the company is implemented.
- Are implemented deep integration with the accounting systems of the company.
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