In Branch across the Orenburg region PVS Ministry of Internal Affairs of the Russian Federation is set an electronic queue of NeuroniQ

October 4, 2018 Technologies of the Future announced that in Branch across the Orenburg region Federal State Unitary Enterprise PVS Ministry of Internal Affairs of the Russian Federation sets an electronic queue of NEURONIQ for increase in comfort of an execution of passports to residents of Russia and allowing documents for work and accommodation to foreign citizens.

The Ministry of Labour and Social Protection of the Russian Federation against the background of an acute shortage of qualified personnel enters changes in the list of professions to which quotas for foreign citizens – qualified specialists do not extend, in particular, a number of medical and engineering specialties are entered in the list. With respect thereto it is important to provide high-quality service of obtaining permissions to a labor activity. Especially relevant it for the Orenburg region, owing to its geographic location on border with Kazakhstan.

Passport and visa service in Orenburg made the decision to optimize document creation processes, having reduced dead times by waiting in queues. Effective objectives were achieved by change of logic of service and installation of a management system for queue of NEURONIQ. The structure of an electronic queue allows to select complex service of document creation and to pass all process steps in one day. If for any reason there is a need to postpone tinning (the shortage of documents, lack of payment of the state fee), then at the repeated address the visitor can be registered only on those stages of process of a design which did not pass during the previous visit. For acceleration of processing of a packet of the filed documents by the specialist of the organization the visitor already at the time of registration on the terminal of an electronic queue enters the data which will be tied to number of the coupon and are displayed the computer of the operator at service.

Thus, system implementation of queue management of NEURONIQ solves the main problem of process of service – dead time on inappropriate stay in organization, providing high-quality customer service.