Orange Business Services helps Netcracker Technology to reduce communication expenses worldwide

On October 25, 2018 the international service -provider Orange Business Services announced implementation global telecommunication SaaS- solutions for NetCracker Technology, subsidiary company of corporation NEC. The offered service will allow to cut down communication expenses in 35 countries at least for 20%. The cost of minute of a call will also fall in addition at increase in traffic, and services are provided on the uniform contract for all countries. Besides, Orange Business Services became the uniform global supplier of telecom services, having connected offices Netracker worldwide in the protected IP VPN network.

Netcracker Technology cooperates with a set of the companies worldwide. Employees regularly go to long business trips for a project work and therefore it is important to them to communicate daily with large regional offices Netcracker Technology in Russia, Great Britain and the USA. Solution SaaS will give the chance to significantly reduce costs for such calls, receiving service from the uniform operator and under one contract. Upon the demand of the client the solution was implemented in a short time in only two weeks.

Orange Business Services and Netcracker Technology cooperate not the first year. The implemented service is provided on 6 continents therefore for us was critical to provide the highest level of continuous round-the-clock technical support 24х7х365. We made the decision to select special service managers for operational problem solving on a TT and providing the periodic reporting. David Halden, commercial director, Orange Business Services of Russia and CIS

Because we work on projects worldwide, in the company there was an urgent need in operational setup of communications between offices without additional investments in the equipment. It was very important to cut down expenses, to provide uniform technical parameters of functioning of service and to sustain fast terms of inclusion for all countries. Victor Krivulets, IT director, Netcracker Technology Corp