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Project

"Technologies of the Future" implemented a management system for NeuroniQ queue in "National certification center"

Customers: National Certification Center (NCC)

Product: NeuroniQ Management system for queue

Project date: 2018/05  - 2018/11

2018

On November 15, 2018 the Technologies of the Future company reported that it implemented a management system for NeuroniQ queue in Natsionalnom udostoveryayushchem center Ltd.

According to the company, National Certification Center Ltd renders a range of services on ensuring work with the qualified electronic signature both legal, and to individuals. The certificates issued by the center are used for participation in electronic biddings, document flow, on the Gosuslug portal and also for the international activity. The increased demand for services of National Certification Center generates a big flow of clients in its branches which requires the effective organization and distribution depending on activity. For the purpose of optimization of interaction of staff of certification center with clients, in department the management system for queue of NEURONIQ which implementation allows to analyze service process was installed, to reveal stages with the lowered efficiency and to estimate result of actions for their elimination.

According to representatives of the company, use of the analytical data provided by the NEURONIQ system will provide to National Certification Center Ltd competitive advantages before the similar companies.