Sergey Tikhomirov, Custis: In an investment community it is necessary to create the entrusted digital space
Sergey Tikhomirov, the First Deputy CEO of Custis group, in an interview of TAdviser told about automation trends in the bank and investment markets, need of formation of the entrusted space between credit institutions and corporations and about how this process will be helped by development of the platform of capital investments.
Tikhomirov
In 2018 automation of financial services actively developed in a b2c-segment: work with client behavior, biometrics, the personalized offers, big data. And what trends can be selected in the sector of b2b?
Sergey Tikhomirov: Huge information volume about client experience became a starting point during creation of bank services for work with preferences of clients and the personalized offers. Of course, the market dictates individualization trends, but at all desire to use the big data tools without sufficient array of the saved-up data it would be impossible.
Similar processes happen also in a b2b segment. In recent years credit institutions purchased competences of project implementation, adjacent to their primary activity. Generally it is work with different types of investment: project financing, direct investments, venture investments. Banks need to book audit, to estimate reliability and prospects of projects, their demand in the market and many other business indicators. Thus, so far credit institutions interacted with corporations as investors, they accumulated experience in different areas and now are ready to provide this expert knowledge to other companies in the form of service. I think with respect thereto in the nearest future we will see in the market expansion of the consulting offer from the credit and financial organizations and an output to the market of new bank b2b-products.
Business, in turn, has a need for creation of the entrusted environment which will allow to integrate diverse data into a single system, will increase transparency and controllability of investment processes and will accelerate interaction between banks, corporations and other participants of investment projects. Therefore and representatives of the real sector of economy we consider automation on a joint of interests of bank community demanded and perspective.
What today the level of automation of investment processes in Russia?
Sergey Tikhomirov: It is the market, separate and unripe from the technology point of view. Means of small automation are generally used: simple ERP systems or plates of Excel where there is no accounting discipline, are not present version control and succession of data. The employees supervising projects periodically change, data can be lost, there is no interactivity in interaction between the investor, the project in which he makes investments, and a chain of contractors. Besides, results of activity of one manager can be rethought or incorrectly understood by his successor that does assessment of long-term investment projects non-objective.
You mentioned need of creation of the entrusted space for participants of the investment market. What functionality should such ecosystem have?
Sergey Tikhomirov: In our opinion, creation of the similar entrusted space is impossible without the digital platform capable to quickly process and systematize huge and at the same time separate information flows. Interaction of all participants of investment projects — investors, contractors, general contractors, subcontractors, partners — should happen in this ecosystem in real time that will allow to standardize processes and to increase their transparency.
Now we are just engaged in development of such service together with Electronic marketplace of Gazprombank (GPB ETP). The platform of capital investments created by us exercises full-function control of execution of investment and construction projects and will organize the entrusted environment for all participants. The platform helps to manage cash flows and budgets, to have pins and needles in process of performance of contracts and purchases, reducing risks of investors.
We considered that creation of partner service on the basis of examination of bank and technology experience of our company will allow to satisfy requirements of market participants as much as possible. Bank support of contracts allows to create payment schedules according to the program of the project and under the terms of carrying out these payments to check whether the expense of means is target and whether corresponds to the set list of the closing documents.
Besides, involvement of partners in audit area gives the chance to tie specific payments to the events which are taking place on construction objects. Thus, we create the entrusted environment not only at the level of the reporting and document flow, but also at the level of control of real actions of contractors. It increases transparency, helps to do more exact forecasts and to react accurately as to the changing situation in the project, and to macroeconomic events.
What participants of an investment community will be able to take advantage of the platform?
Sergey Tikhomirov: This solution is developed for banks and departments of large corporations which are engaged in control of investment costs and monitoring of implementation of capital projects. Also there is a segment of funds which manage business, trace and analyze course of execution of construction projects. The platform solves problems of creation of own complex service of such funds and involvement of different partners in monitoring of investment and construction projects and management of them.
We can unroll the solution or in the SaaS format, in service option, or in a format of delivery on-premise, on the customer's infrastructure.
How you are going to develop the platform in the future?
Sergey Tikhomirov: We are going to complement the platform with function of scenario modeling. It will provide necessary tools to users who aim not just to control and monitor, but also to study different scenarios of development of projects. The possibility of their creation and comparison will help investors to trace the fiducial points for the project, to prevent risks and to make the weighed decisions.
Also we will develop analytics and forecasting in the platform, relying not only on the current indicators of specific construction, but also on experience of already implemented capital projects. It will help to create more precisely initial and maximum project cost or its some separate parts, to exclude excess links from chains of contractors and to optimize implementation process of large construction and industrial projects in general.

