Customers: Khimki water utility Khimki (Moscow Region); Housing and public utilities, service and household services Contractors: Technologies of the Future Product: NeuroniQ Management system for queueProject date: 2018/11 - 2019/04
|
On May 17, 2019 the Technologies of the Future company announced system implementation of management ocheredyyuneuroniq to STREAM in Khimki Water Utility company.
JSC Khimkinsky vodokanal at discussion of the project of installation of an electronic queue the main objective called ordering of flows of clients in subscriber department. Lack of differentiation of visitors on services (uniform queue in an office), the lack of specialization of employees and also need to meet the small budget became initial data for selection of system configuration. At such requirements the simplest management system for queue of NEURONIQ STREAM providing distribution of the clients who addressed for the only service, by unlike jobs of specialists became the necessary and sufficient solution.
Additional benefits of the solution NEURONIQ STREAM are simplicity of installation, setup and operation and the price. Besides, a system provides such function of an electronic queue as obtaining statistical information on service process which analysis will allow to correct an order of rendering services for compliance to the set regulations and requirements, noted in Technologies of the Future company.
Thus, implementation of the simple solution can become the first step on the way of optimization of customer service and a basis for further increase in extent of automation of process of service using more complex systems, considers Integrator.