Administration of the Khanty-Mansiysk Autonomous Okrug - Ugra (AIS MPSC Delo)

2023: Start of the project for the provision of public services in Sberbank branches through AIS MPSC Delo

KhMAO-Yugra In started a pilot project for the provision of public services in departments Sberbank through. AIS "MPSC DELO" The company ECM Systems EOS announced this on April 11, 2023. More. here

2018

An example of the Khanty-Mansi Autonomous Okrug - they cannot live without automation.

Digital transformation is gaining momentum. But the requirements for the reliability of solutions are also increasing. Possible technical failures lead to a stop in the departments, because people have already rebuilt to a new, electronic level of interaction.

And since the MPSC is a socially significant object and a point of possible growth in social tension, when work stops, even for a few hours, the attention of the top officials of the region is attracted to the problem. 

Relatively recently, there was a problem with the communication channel, as a result of which electronic interaction with one of the departments was suspended. Three hours later, a call was already received from the supervising head of the department. At the same time, the option of working "in the old way" is to conduct a reception "on paper" and transfer cases "by courier" even at the moments of failures is no longer seriously considered. Only electronically.