| Customers: Yandex.Money Product: WhatsApp Business На базе: WhatsApp Messenger Project date: 2019/02 - 2019/07
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2019: Start of the official business account in WhatsApp
On August 14, 2019 Yandex.Money reported that in their technical support it is possible to address now through messenger WhatsApp. Thus, users had one more method of connection with service — in addition to a feedback form on the website Yandex. Money, phone, e-mail and chat mobile application.
On to data Mediascope for April, 2019 WhatsApp — the most popular in Russia the messenger. 33.5 million Russians use it. The official account of Yandex.Money in WhatsApp is issued on the landline number, contains the description of the company and is mentioned by a green tick. The service uses this account only for communication of technical support with users.
 | When WhatsApp Business gave to the Russian companies an opportunity to start official business accounts, we used it that users had one more method of communication with Yandex.Money. The messenger can use even at the bad Internet, besides some mobile operators allow to communicate in it free of charge, |  |
To contact Yandex.Money in WhatsApp, it is necessary to save number of technical support in phone. If on the solution of a question time is required, the service will tell the user in the messenger when everything is ready.
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